AI-native housing management for UK social landlords.
Tenancy, property and asset management, repairs, compliance, cases and complaints, rent and finance in one platform, with an AI assistant on every screen.
Or email rajiv@yantra.works
What is SocialHomes.Ai?
A short story in eight scenes, with captions. Press play and turn the volume up for the full story.
Everything your team needs.
Tenancy, property, repairs, compliance, cases and rent in one system, with an AI assistant on every screen.
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Tenancy Management
Households, occupants, vulnerability flags and communication preferences in one resident record. Allocations from the housing register, succession, right to buy and ending a tenancy, all in the same place.
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Property & Asset Management
Stock condition, asset components, planned works, and EPC and energy data. Every home is anchored to its UPRN, with EPC ratings drawn from the GOV.UK register and your own stock condition surveys.
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Repairs & Direct Labour
From report to completion. Schedule of rates codes, job scheduling and route planning for your direct labour team, a contractor portal for external contractors, photo evidence, and repeat repairs at the same property flagged.
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Compliance & Regulatory
Awaab's Law clocks on damp and mould and emergency hazards, with alerts as deadlines approach. Gas, electrical, fire, asbestos, legionella and lifts tracked, with automated certificate reminders.
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Cases & Complaints
Repairs, damp and mould, complaints, anti-social behaviour and rent arrears cases, all linkable and all on the clock. Complaints follow the Housing Ombudsman's two-stage process, with deadlines tracked at each stage.
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Rent, Payments & Finance
One rent ledger. Direct debit, optional card payments, payment agreements and arrears cases. Rent statements, and finance exports as CSV files laid out for Sage, Unit4 or Xero.
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Resident Self-Service
Residents use a personal web link, with no app to install, to see their rent statement, report a repair, raise a complaint and answer satisfaction surveys. Letters and notifications can go by email through your Microsoft 365 account.
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Reporting & Briefings
A personal daily briefing for each member of staff, a board pack in PDF and dashboards. Drill down from portfolio to estate, block, home and tenancy. Ask questions in plain English, and export reports to CSV, Excel or PDF.
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Built-in Help
An AI assistant on every screen answers questions about the page you are on and shows you how to get things done. A product trainer gives step-by-step answers on adding, editing and finding records.
Works where your team already works.
SocialHomes.Ai connects to Microsoft 365 and runs on Google Cloud.
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Microsoft 365
Single sign-on with Microsoft. Letters and notifications by email through your organisation's Microsoft 365 account, and alerts to officers and managers in Teams.
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Hosted on Google Cloud in London
Application data and uploaded documents are hosted on Google Cloud in London. AI processing can be set per organisation to run in the UK or EU.
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Security and data protection
Encrypted in transit and at rest. Role-based access, audit logging, and tools for subject access and erasure requests under UK GDPR.
Frequently asked questions.
What is SocialHomes.Ai?
SocialHomes.Ai is a housing management platform for UK social landlords. It covers tenancy, property and asset management, repairs, compliance (including Awaab's Law, gas, electrical and fire safety), cases and complaints, and rent and finance, with an AI assistant on every screen. It runs on Google Cloud, connects to Microsoft 365 and is built in the UK by Yantra Works Ltd.
Does SocialHomes.Ai support Awaab's Law?
Yes. Damp and mould cases and emergency hazards run on the Awaab's Law timescales: emergency hazards investigated and made safe within 24 hours of the landlord becoming aware; significant hazards investigated within 10 working days of becoming aware; a written summary of findings to the resident within 3 working days of the investigation concluding; and safety works begun within 5 working days of the investigation concluding. Working days exclude weekends and England and Wales bank holidays. Officers and managers are alerted as deadlines approach, and Awaab's Law cases can be exported to CSV, Excel or PDF.
Does SocialHomes.Ai handle Housing Ombudsman two-stage complaints?
Yes. Complaints follow the two-stage process in the Housing Ombudsman's Complaint Handling Code, with acknowledgement and response deadlines tracked at each stage and an audit trail. Stage 2 opens when the resident asks for it or an officer escalates the complaint. Complaints can be linked to repair, anti-social behaviour or damp and mould cases.
Where is data hosted, and how is it protected?
Application data and uploaded documents are hosted on Google Cloud in London. AI processing can be set per organisation to run in the UK or EU. Data is encrypted in transit and at rest, access is based on each person's role, activity is recorded in an audit log, and administrators have tools for subject access and erasure requests under UK GDPR.
Does SocialHomes.Ai work with Microsoft 365?
Yes. Staff can use single sign-on with their Microsoft account. Letters and notifications can be sent by email through the organisation's own Microsoft 365 account, and alerts reach staff in Teams: a direct message to the assigned officer for routine issues, and a post to a manager channel for critical or vulnerable-resident cases.
How do we move our data across?
Iris, the AI-led onboarding assistant, imports CSV and Excel exports from your current housing management system, recognises what each file contains, maps the columns to the SocialHomes.Ai data model and flags data-quality issues such as outliers, broken references and suspected duplicates for your team to review.
Can SocialHomes.Ai work alongside our existing system?
Modules can be switched on or off for each organisation, and property records can be kept in step with another system through an integration API secured with a signing key for each organisation.
What AI features does SocialHomes.Ai have?
An AI assistant on every screen answers questions about the page you are on and shows how to get things done. Each member of staff gets a personal daily briefing, long case histories are summarised, correspondence can be drafted, and Iris uses AI to map and check data during onboarding. Alongside the AI, operatives' daily routes are planned automatically and repeat repairs at the same property are flagged.
See SocialHomes.Ai for yourself.
Watch the demo, or book a demo to talk through what your organisation needs.
Or email rajiv@yantra.works